Accessibility Plan and Policies for Canadian Blast
Freezers Ltd.

Statement of Commitment

Canadian Blast Freezers Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.


We are committed to training staff and volunteers in Ontario’s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities.

We will train our employees and volunteers on accessibility as it relates to their specific roles.

Information and communications

We will communicate with people with disabilities in ways that take into account their disability. When asked, we will provide information about our organization and its services, including public safety information, in accessible formats or with communication supports.

We will also meet internationally-recognized Web Content Accessibility Guidelines (WCAG) 2.0 Level AA website requirements in accordance with Ontario’s accessibility laws.


We will notify employees, potential hires and the public that accommodations can be made during recruitment and hiring.

We will notify staff that supports are available for those with disabilities. We will put in place a process to develop individual accommodation plans for employees.

Where needed, we will also provide customized emergency information to help an employee with a disability during an emergency.

Our performance management, career development processes will take into account the accessibility needs of all employees.

Changes to existing policies

We will modify or remove an existing policy that does not respect and promote the dignity and independence of people with disabilities.

Multi Year Plan

Canadian Blast Freezers Ltd. strives to meet the needs of its employees and customers with disabilities and is working hard to remove and prevent barriers to accessibility.

Our organization is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. This accessibility plan outlines the steps Canadian Blast Freezers Ltd. is taking to meet those requirements and to improve opportunities for people with disabilities.

Our plan shows how Canadian Blast Freezers Ltd. will play its role in making Ontario an accessible province for all Ontarians.

Strategies and Actions
Customer Service

Canadian Blast Freezers Ltd. is committed to providing accessible customer service to people with disabilities. This means that we will provide goods and services to people with disabilities with the same high quality and timeliness as others.

Information and Communications

Canadian Blast Freezers Ltd. is committed to making our information and communications accessible to people with disabilities.

Canadian Blast Freezers Ltd. will provide, on request, information in an accessible format or with communication supports to people with disabilities, in a manner that takes into account their disability.


Our Company is committed to fair and accessible employment practices.

  • Canadian Blast Freezers Ltd will make how we hire, retain and provide career development opportunities accessible.
  • We will provide accommodation as requested to those with needs during the recruitment, hiring, development and training process.
  • We will document our processes for developing individual accommodation plan and return-to-work plans.

Canadian Blast Freezers.  is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.

This training will be provided to staff during their orientation after hiring and when changes or amendments are made to this policy.
Training will include:

  • An overview of the accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard.
  • How to interact and communicate with people with people with various types of disabilities.
  • How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person.
  • How to use the relay service offered through Bell.
  • What to do if a person with a disability is having difficulty accessing Canadian Blast Freezers services.
  • Who to relay customer feedback to.

Team Members will also be trained when changes or amendments are made to our plan or policy.

For More Information

For more information on this accessibility plan, please contact Human Resources at

613-394-4122 Ext 228

Standard and accessible formats of this document are free on request from Human Resources